Terms of service

Overview

This website is operated by TRAWOC. Throughout the site, the terms "we," "us," and "our" refer to TRAWOC. We provide this website, including all information, tools, and services available, subject to your acceptance of the terms, conditions, policies, and notices stated below.

By accessing our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree with all the terms and conditions, you may not access the site or use its services. Any new features or tools added to our store will also be subject to these Terms. The latest version of the Terms is always available on this page, and we reserve the right to update or modify them at any time. It is your responsibility to check for changes periodically. Continued use of the website after updates constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction or have given consent for minors under your care to use this site. You may not use our products for any illegal or unauthorized purposes, nor violate any applicable laws. You must not transmit any destructive code, such as viruses or worms. Any breach of these Terms will result in immediate termination of your Services.

2. General Conditions

We reserve the right to refuse service to anyone at any time. Your content (excluding credit card information) may be transferred unencrypted and may involve transmission across various networks. Credit card details are always encrypted. You agree not to duplicate, resell, or exploit any part of the Service without our express written permission.

3. Accuracy and Timeliness of Information

We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The material is for general information purposes only and should not be solely relied upon for decision-making. Any reliance on this material is at your own risk. We may update site content but have no obligation to do so.

4. Modifications to Service and Prices

Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service without notice and are not liable for such changes.

5. Products or Services

Certain products/services may be available exclusively online with limited quantities. Returns or exchanges are subject to our Return Policy. We aim to display product colors and images accurately but do not guarantee that your screen’s display will be precise. We reserve the right to limit sales by person, region, or jurisdiction and may discontinue products without notice.

6. Billing and Account Information

We reserve the right to refuse any order. We may limit or cancel orders at our discretion, including those placed under the same customer account or payment method. You must provide current, complete, and accurate purchase and account details.

7. Optional Tools

We may provide access to third-party tools "as is" without warranties or liability. Your use of such tools is at your own risk and discretion.

8. Third-Party Links

Our website may contain third-party links. We are not responsible for their content or accuracy and are not liable for transactions made through third-party sites.

9. User Comments and Feedback

By submitting comments or feedback, you grant us unrestricted rights to edit, copy, publish, and distribute them. We may remove content deemed unlawful or inappropriate at our discretion.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors and Omissions

We reserve the right to correct any errors or omissions in product descriptions, pricing, and availability. We are not obligated to update any information unless required by law.

12. Prohibited Uses

You are prohibited from using the site for unlawful purposes, violating laws, infringing intellectual property, spreading malicious software, misleading others, and engaging in prohibited activities listed in these Terms.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that our services will be uninterrupted, error-free, or reliable. Your use of the Service is at your own risk. We are not liable for any direct, indirect, or consequential damages arising from your use of the Service.

14. Indemnification

You agree to indemnify and hold TRAWOC and its affiliates harmless from claims arising from your breach of these Terms or violation of any laws or third-party rights.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.

16. Termination

These Terms remain in effect until terminated by either party. If we suspect a breach of these Terms, we may terminate your access without notice.

17. Entire Agreement

These Terms, along with our policies, constitute the entire agreement between you and TRAWOC, superseding prior agreements.

18. Governing Law

These Terms are governed by the laws of India.

19. Changes to Terms of Service

We reserve the right to modify these Terms at any time. Your continued use of the website after changes signifies acceptance of the new Terms.

20. Contact Information

For any questions regarding these Terms, contact us at mail@trawoc.com.